Customer Reviews

Based on 10 reviews
80%
(8)
20%
(2)
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U
Uri Davillier
Almost perfect but I'd buy it again without question.

This collar is fantastic. The toffee and sesame color combo looks like leather and with the brass hardware looks super classy.
It's very well made and feels like it will last a long time.
The only thing that's not quite right is that the spacing between the base strap and the fi collar 3+ when assembled, is not large enough for the collar to sit comfortably on the wireless charger.
To recharge the fi module I need to unhook one side of it to get it to sit on the charger properly.
This may be unavoidable in the small size due to the radius on the base collar but it would be really nice if the fi 3+ module could stay completely installed for charging.
This slight inconvenience is the only possible improvement this collar could use.
Otherwise I can't say enough good things.
We've gotten so many compliments about how great my pup looks in it.
Keep up the great work!

Thank you so much for the thoughtful review and kind words—we’re thrilled to hear how much you and your pup are enjoying the collar! The Toffee + Sesame combination with the brass hardware is one of our favorites too, and it’s great to hear you’ve been getting compliments. 😊

Regarding the charging fit: our Topper collars are designed to be able to sit on the charger while the Fi module remains installed. That said, with the XS size there’s simply a smaller amount of space along the collar, so the curvature and tighter real estate can make positioning on the charger a bit more finicky compared to the larger sizes. Sometimes a slight adjustment in how the module rests on the charger helps, but we completely understand that it can occasionally require unclipping one side to get the perfect alignment.

We really appreciate you calling this out—it’s helpful feedback as we continue refining our designs. And thank you again for the support and for sharing how great your pup looks in the collar!

G
Gregory Frank
Good Quality

Arrived in timely manner. Quality and appearance consistent with the website.

M
Matthew

Fits Perfect and has lasted since we’ve purchased. Very happy with the Fi collar.

E
Elisabeth Cade
Love this collar!

I ordered this collar as an upgrade from the original Fi collar when my dog outgrew hers. Loved choosing the colors and definitely get the white strap keep to hold the end of the strap down! I was distressed upon receipt that the Fi device did not lie flat in the collar & emailed for advice. I very quickly got a reply that the collar is designed this way so that when around the dog’s neck it will lie flat, & indeed it does. The website is so detailed, might not hurt to note this for future buyers! Only complaint is that I had to look long & hard through the website to find the email address!

A
Adrian

Wonderful quality and fast!

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